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How lottopark Handles Your Personal Data

At lottopark, we are transparent about what data we collect from you, why we collect it, and how long we keep it.

Data collected with your consentSecure storage with encryptionYour right to access and deleteUPI and Paytm transaction privacyContact us to request changes

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What This Policy Covers and Where It Applies

lottopark Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data you share with lottopark when you create an account, make a deposit, or contact our support team. Access to our platform depends on local law and is available where local law permits. We collect information such as your

1
name, contact details, and payment identifiers — including those linked to UPI, Paytm, and PhonePe — solely to operate your account, process withdrawals, and meet any legal obligations that apply in your jurisdiction. We do not sell your personal data to third parties. Data is processed
2
on secure servers and is shared only with payment processors and regulators where required. You may withdraw consent for non-essential data processing at any time by contacting us through the methods listed in this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have questions about how your data is stored, want to request a copy of what we hold, or need to ask us to correct or delete your details, our privacy support team is here to help. You can reach us through live chat, email, or the in-account help form — responses are sent within 72 hours on working days.

Team online

Live Chat

Start a chat directly from your lottopark account dashboard. Our privacy support agents are available daily and can handle data access requests, correction queries, and deletion submissions in real time.

Email Support

Send your data request or privacy concern to our dedicated privacy email address. Include your registered name and account number so we can locate your records and respond within 72 working hours.

In-Account Help Form

Log into your account and submit a privacy request using the Help form in your profile settings. This route automatically attaches your account details so the team can action your request without additional verification steps.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

Every technical and procedural measure listed here is active on your account right now.

Encrypted Storage

All personal data you submit — name, address, payment identifiers — is encrypted at rest using AES-256.

Cookie Control

We use cookies to keep your session active and to understand which sections of the platform you visit most.

Account Security

Your account is protected by password hashing and optional two-factor verification via SMS or an authenticator app.

Data Retention Periods

We keep your account data for as long as your account is active and for a legally defined period after…

Your Right to Access

You can request a full export of the personal data we hold on you at any time.

Requesting Changes or Deletion

If any data we hold is inaccurate, you can ask us to correct it.

Your Privacy Policy Questions — Answered

Below are the questions we hear most often about how lottopark handles personal data. If your question is not covered here, reach out through live chat or the privacy email and our team will respond within 72 hours.

We collect your name, date of birth, email address, phone number, and the payment identifiers you link to your account — such as your UPI ID or Paytm number. We collect only what is necessary to operate your account and process transactions.

Payment references from UPI, Paytm, and PhonePe are tokenised before storage. The raw payment identifiers are never saved in plain text. Only the tokenised reference is kept, solely for reconciling your transaction history.

After account closure, we retain your data for the period required by applicable law. Once that period ends and no legal obligation remains, your personal records are permanently deleted from our systems.

Yes. Submit a data access request through live chat, email, or the in-account Help form. We verify your identity, then prepare and send your full data export within 30 days of receiving the verified request.

We share data only with payment processors needed to complete your UPI, Paytm, or PhonePe transactions, and with regulators where legally required. We do not sell your data or share it for advertising purposes.

Contact our privacy team via live chat or email with your account number and the specific correction or deletion you need. We confirm the outcome in writing within 30 days. Deletion is subject to any legal retention requirements that apply.

We use session cookies to keep you logged in and analytics cookies to understand platform usage. You can adjust or withdraw consent for non-essential cookies at any time from the cookie settings panel in your account, without affecting your saved preferences.

How lottopark Handles Your Personal Data

How to Contact Us About Your Data

Live Chat

Email Support

In-Account Help Form

Six Ways We Protect and Respect Your Data

Encrypted Storage

Cookie Control

Account Security

Data Retention Periods

Your Right to Access

Requesting Changes or Deletion

Your Privacy Policy Questions — Answered

01 What personal data does lottopark collect when I open an account?

02 Is my UPI or PhonePe payment data stored on lottopark servers?

03 How long does lottopark keep my personal data after I close my account?

04 Can I request a copy of all the data lottopark holds about me?

05 Does lottopark share my personal data with third parties?

06 How do I ask lottopark to correct or delete my personal information?

07 Are there cookies on the lottopark site, and can I turn them off?

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